Toollive
ToolLive is the first one-stop solution digital platform dedicated to aerospace tooling park management. With Toollive, users can loan tooling on need, track & monitor their assets, and follow asset park lifecycle (Maintenance, repairs, upgrade, documentation, etc.)
Within a very dynamic team operating in an international environment, and in the scope of our partnership with DEDIENNE AEROSPACE, you oversee deploying all TOOLLIVE functionalities within end user (airlines, MRO, Lessors, OEM) workflow.
Essential functions
Management of complete process related to a customer’s integration into ToolLive platform in the Americas:
• Users assets analysis
• Data cleaning
• Upload DATA ERP system and linking into TOOLLIVE
• User accounts creation
• User training and accompaniment during deployment process
• But reporting to development team and resolution follow up
• Daily Support to end users on TOOLLIVE use
• Customer satisfaction survey and proposition of improvement and correction action plan
• Gather End users’ new development ideas and requests, evaluate and implement in the development roadmap
Requirements
Dynamic personality, with excellent social and communication skills, willing to work within a very active team in an international environment.
• 2-3 years of administrative support or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks.
• AS degree or equivalent experience and or education combination
• Ability to read and write English, follow verbal instructions and use simple math
• Proficient computer skills – Microsoft Office
• Must be able to travel
Competencies
• Organizational skills
• Technical capacity
• Initiative, collaborative, articulate, calm and ressourceful
• Time Management
Compensation
• Competitive salary package
• Excellent benefits package
Additional requirements
• Eligible to work for any employer within the US
• Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a background check.